US 11,856,055 B2
Providing managed services in a cloud environment
Yomesh Rajen Shah, London (GB); Girish Ahuja, Round Rock, TX (US); Jason Michael Rothstein, Austin, TX (US); Mark Andrew Crawford, Austin, TX (US); Neeraj Kumar, New Delhi (IN); and Umair Ahmed, Fremont, CA (US)
Assigned to Oracle International Corporation, Redwood Shores, CA (US)
Filed by Oracle International Corporation, Redwood Shores, CA (US)
Filed on Oct. 6, 2021, as Appl. No. 17/495,691.
Claims priority of provisional application 63/166,502, filed on Mar. 26, 2021.
Prior Publication US 2022/0311821 A1, Sep. 29, 2022
Int. Cl. H04L 67/1036 (2022.01); H04L 67/1008 (2022.01); H04L 67/1014 (2022.01); H04L 12/66 (2006.01)
CPC H04L 67/1036 (2013.01) [H04L 12/66 (2013.01); H04L 67/1008 (2013.01); H04L 67/1014 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
providing a first tenancy within a cloud environment for a managed service provider (MSP);
establishing a control plane for the MSP within the first tenancy, wherein the control plane is configured to manage a plurality of services offered by the MSP to a set of one or more customer tenancies associated with one or more customers of the cloud environment, the set of one or more customer tenancies including a first customer tenancy associated with a first customer of the cloud environment, the first customer tenancy including a set of one or more host machines including a first host machine;
establishing a first access plane for the MSP in the first customer tenancy to enable the MSP, using the control plane within the first tenancy, to change a state of the set of one or more host machines;
transmitting a first request from the control plane in the first tenancy to the first access plane in the first customer tenancy, wherein the first request is forwarded by the first access plane to the first host machine, and corresponds to a service utilized by the first host machine and managed by the control plane of the MSP; and
responsive to the first request being validated, modifying a first state of the first host machine in the first customer tenancy based on the first request.