US 11,853,991 B2
Accounting apparatus and method of controlling an accounting apparatus
Takashi Sugimoto, Mishima Shizuoka (JP)
Assigned to Toshiba Tec Kabushiki Kaisha, Tokyo (JP)
Filed by TOSHIBA TEC KABUSHIKI KAISHA, Tokyo (JP)
Filed on Dec. 17, 2020, as Appl. No. 17/125,800.
Claims priority of application No. 2020-029638 (JP), filed on Feb. 25, 2020.
Prior Publication US 2021/0264396 A1, Aug. 26, 2021
Int. Cl. G06Q 20/20 (2012.01); G06Q 40/12 (2023.01); G07F 5/24 (2006.01); G05B 23/02 (2006.01); G07D 11/237 (2019.01); G07D 11/16 (2019.01); G07D 11/23 (2019.01); G06F 3/04842 (2022.01); G07D 11/14 (2019.01)
CPC G06Q 20/203 (2013.01) [G05B 23/0259 (2013.01); G06Q 20/204 (2013.01); G06Q 20/209 (2013.01); G06Q 40/12 (2013.12); G07D 11/16 (2019.01); G07D 11/23 (2019.01); G07D 11/237 (2019.01); G07F 5/24 (2013.01); G06F 3/04842 (2013.01); G07D 11/14 (2019.01); G07D 2201/00 (2013.01); G07D 2211/00 (2013.01)] 5 Claims
OG exemplary drawing
 
1. An accounting apparatus that performs accounting processing on a basis of transaction data including payment for purchase, the accounting apparatus comprising:
a change machine that stocks cash and is configured to dispense the stocked cash in an amount equal to change that is owed to a customer who has made the payment for purchase in cash;
a detection device configured to detect a status of the change machine;
a display; and
a controller configured to:
determine whether or not the change machine is capable of dispensing the stocked cash in the amount equal to the change that is owed to the customer who has made the payment for purchase in cash on a basis of a result of the detection by the detection device,
display, in response to determining that the change machine is not capable of dispensing the stocked cash in the amount equal to the change that is owed to the customer who has made the payment for purchase in cash, a selection screen on the display through which the customer can make a selection of a change payment method from a plurality of payment methods, the plurality of payment methods including electronic money, and
in response to determining that the customer has selected the electronic money payment method on the selection screen, perform refund processing by instructing the change machine to return the payment for purchase that was made in cash to the customer, and perform payment processing by processing the payment for purchase with electronic money, wherein
the change machine includes a conveying mechanism that conveys the stocked cash that is dispensed from the change machine, and the detection device includes a first sensor that detects a status of the conveying mechanism of the change machine, and a second sensor that detects a status of each denomination of cash that the change machine is configured to stock, and
the controller is further configured to:
determine whether a factor for the change machine not being able to dispense the stocked cash in the amount equal to the change that is owed to the customer is a malfunction of the conveying mechanism detected by the first sensor or a shortage of a particular denomination of cash that is needed for the change, detected by the second sensor, and
change the payment methods selectable by the customer on the selection screen, in accordance with a result of the determination for the factor.