US 12,493,899 B2
Computer-implemented system and method for real-time feedback collection and analysis
Ashish V. Pattekar, Cupertino, CA (US); Ramkumar Abhishek, Mountain View, CA (US); and Alan G. Bell, Los Altos, CA (US)
Assigned to Genesee Valley Innovations, LLC, Santa Clara, CA (US)
Filed by Genesee Valley Innovations, LLC, Santa Clara, CA (US)
Filed on Jun. 6, 2019, as Appl. No. 16/433,245.
Application 16/433,245 is a continuation of application No. 14/262,632, filed on Apr. 25, 2014, granted, now 10,319,000.
Prior Publication US 2019/0287144 A1, Sep. 19, 2019
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/0282 (2023.01); G16H 10/20 (2018.01); G16H 40/67 (2018.01)
CPC G06Q 30/0282 (2013.01) [G16H 10/20 (2018.01); G16H 40/67 (2018.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented system for real-time feedback collection and analysis, comprising:
an RFID tag associated with a patient;
one or more RFID readers affixed to a wall to read the RFID tag;
a server comprising memory, a central processing unit, an input port to receive a location based on the RFID tag of the patient, and an output port, wherein the central processing unit is configured to:
determine a location for a space occupied by the patient based on the read RFID tag;
trigger a prompt for opinions of the patient, comprising:
determine an activity being performed on or by the patient, based on the location of the patient in the occupied space;
determine an interaction of the patient with an individual associated with the activity of the patient based on the location of the read RFID tag of the patient and a location of a read RFID tag of the individual, comprising:
calculate a distance between the location of the read RFID tag of the patient and the location of the read RFID tag of the individual; and
determine that the distance satisfies a threshold distance;
synchronize, for the patient, selection of one or more text questions as the prompt with the interaction with the individual or the activity being performed, wherein the text questions are selected from a database of questions and are related to the interaction or activity; and
transmit at least one of the text questions to the patient while the patient occupies the space for which the location is determined or after the patient leaves the space; and
a computing device associated with the patient to receive feedback in text form from the patient via the device in response to the text questions, wherein the feedback is analyzed.