| CPC F24F 11/38 (2018.01) [F24F 11/49 (2018.01); F24F 11/52 (2018.01); F24F 2140/00 (2018.01)] | 20 Claims |

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1. A system comprising:
a thermostat communicatively coupled to a heating, ventilation, and air conditioning (HVAC) system;
a user device communicatively coupled to the thermostat, wherein the user device comprises a first processor configured to:
send a first instruction to the thermostat to shut down the HVAC system;
instruct a user to minimize background noise;
instruct the user to go to an outdoor unit of the HVAC system;
instruct the user to capture an image of a nameplate of the outdoor unit;
analyze the image to determine a distance of the user from the outdoor unit;
compare the distance to a distance range;
in response to determining that the distance is within the distance range, capture baseline sound data for a first time period;
send a second instruction to the thermostat to turn on the HVAC system;
determine a value of a room temperature;
send a third instruction to the thermostat to set a temperature setpoint below or above the value of the room temperature;
capture first outdoor unit sound data for a second time period; and
send the first outdoor unit sound data and the baseline sound data to a computing system; and
the computing system communicatively coupled to the user device, wherein the computing system comprises a second processor configured to:
subtract the baseline sound data from the first outdoor unit sound data to determine first normalized outdoor unit sound data;
analyze the first normalized outdoor unit sound data to determine first sound signatures;
identify expected first sound signatures of the outdoor unit;
compare the first normalized outdoor unit sound data to the expected first sound signatures;
in response to determining that an expected sound signature for a compressor is missing from the first normalized outdoor unit sound data, determine that the compressor has failed; and
send a first notification to the user device that the compressor has failed.
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