US 11,838,775 B2
Request for synchronized packet and analytics capture
Peter G. Khoury, San Francisco, CA (US); and Mark A. Hamilton, Sunnyvale, CA (US)
Assigned to ARRIS Enterprises LLC, Suwanee, GA (US)
Filed by ARRIS Enterprises LLC, Suwanee, GA (US)
Filed on Jun. 23, 2021, as Appl. No. 17/355,415.
Claims priority of provisional application 63/049,225, filed on Jul. 8, 2020.
Prior Publication US 2022/0014448 A1, Jan. 13, 2022
Int. Cl. H04L 41/22 (2022.01); H04L 41/5074 (2022.01); H04L 43/02 (2022.01); H04L 43/04 (2022.01); H04L 43/106 (2022.01); H04L 43/12 (2022.01); H04W 24/06 (2009.01); H04W 24/08 (2009.01); H04W 24/10 (2009.01); H04W 84/02 (2009.01); H04W 84/12 (2009.01); H04W 88/02 (2009.01); H04W 88/08 (2009.01); H04W 88/12 (2009.01); H04W 88/18 (2009.01); H04W 92/02 (2009.01); H04W 92/08 (2009.01); H04W 92/10 (2009.01); H04W 92/12 (2009.01)
CPC H04W 24/06 (2013.01) [H04L 41/22 (2013.01); H04L 41/5074 (2013.01); H04L 43/02 (2013.01); H04L 43/04 (2013.01); H04L 43/106 (2013.01); H04L 43/12 (2013.01); H04W 24/08 (2013.01); H04W 24/10 (2013.01); H04W 84/02 (2013.01); H04W 84/12 (2013.01); H04W 88/02 (2013.01); H04W 88/08 (2013.01); H04W 88/12 (2013.01); H04W 88/18 (2013.01); H04W 92/02 (2013.01); H04W 92/08 (2013.01); H04W 92/10 (2013.01); H04W 92/12 (2013.01)] 20 Claims
OG exemplary drawing
 
1. An electronic device, comprising:
an interface circuit configured to communicate with one or more second electronic devices in a wireless network;
a processor; and
memory configured to store program instructions, wherein, when executed by the processor, the program instructions cause the electronic device to perform operations comprising:
providing, from the interface circuit, a troubleshooting request, where the troubleshooting request instructs at least a second electronic device in the one or more second electronic devices to capture communication data associated with subsequent communication by the electronic device, and wherein the electronic device is not associated with the second electronic device when the troubleshooting request is provided;
providing, from the interface circuit, one or more packets or frames; and
collecting the communication data associated with the subsequent communication between the electronic device and the second electronic device, wherein the collecting comprises the electronic device collecting at least a portion of the communication data and providing at least the portion of the communication data addressed to the second electronic device or a computer based at least in part on the troubleshooting request.