US 11,838,423 B2
Hardware normalization for a managed network
Eric Charles Ferrington, Washington, MI (US); Venkat Rao Vadranam, Hyderabad (IN); Vishal Reddy Wudaru, Kurnool (IN); Thankaselvi Kumaresan, Hyderabad (IN); Jugal Kishore, Samana (IN); Vijaya Sankara Gopisetty, Hyderabad (IN); Uttej Kumar Reddy Gade, Hyderabad (IN); and Saurabh Dewan, Hyderabad (IN)
Assigned to ServiceNow, Inc., Santa Clara, CA (US)
Filed by ServiceNow, Inc., Santa Clara, CA (US)
Filed on Aug. 31, 2022, as Appl. No. 17/823,847.
Application 17/823,847 is a continuation of application No. 16/780,599, filed on Feb. 3, 2020, granted, now 11,477,029.
Claims priority of application No. 202011000171 (IN), filed on Jan. 2, 2020.
Prior Publication US 2022/0417027 A1, Dec. 29, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 9/32 (2006.01); H04L 67/1097 (2022.01); G06F 3/0482 (2013.01); H04L 41/0853 (2022.01); G06Q 10/087 (2023.01)
CPC H04L 9/3236 (2013.01) [G06F 3/0482 (2013.01); G06Q 10/087 (2013.01); H04L 41/0853 (2013.01); H04L 67/1097 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system, comprising:
one or more hardware processors; and
a non-transitory memory storing instructions that, when executed by the one or more hardware processors, cause the one or more hardware processors to perform actions comprising:
receiving a plurality of attributes of a hardware model of a managed network;
comparing a hash value corresponding to one or more attributes of the plurality of attributes to a plurality of hash values in a hardware list, wherein the hardware list includes a plurality of normalized hardware models that map the plurality of hash values to normalized attributes;
determining that the hash value corresponding to the one or more attributes of the plurality of attributes matches a particular hash value of the plurality of hash values in the hardware list; and
updating a database to include at least one normalized attribute associated with the hardware model in response to determining that the hash value matches the particular hash value.