US 11,836,541 B2
Notification apparatus and non-transitory computer readable medium
Kazuhide Kobayashi, Kanagawa (JP)
Assigned to FUJIFILM Business Innovation Corp., Tokyo (JP)
Filed by FUJIFILM Business Innovation Corp., Tokyo (JP)
Filed on Sep. 23, 2020, as Appl. No. 17/030,342.
Claims priority of application No. 2020-010583 (JP), filed on Jan. 27, 2020.
Prior Publication US 2021/0232445 A1, Jul. 29, 2021
Int. Cl. G06F 9/54 (2006.01); G06F 3/0482 (2013.01); G06F 9/451 (2018.01)
CPC G06F 9/542 (2013.01) [G06F 3/0482 (2013.01); G06F 9/453 (2018.02)] 18 Claims
OG exemplary drawing
 
1. A notification apparatus for notifying users of available experts, the notification apparatus, comprising:
a memory; and
a processor that:
stores, using a storage controller, history of user operations in a history database in the memory,
detects, using a detector, a first operation performed by a first user exceeding a predetermined threshold time as a detection of the first operation that does not satisfy a condition,
in response to the detection of the first operation that does not satisfy the condition, refers to the history database,
in response to determining that the history database does not include a history of operation in a step common to a step in which the first operation has been performed, identifies a step similar to the step in which the first operation has been performed by referring to a step table in a workflow database to determine a similarity of each step,
extracts a user who has performed a second operation as a second user being an expert on the step similar to the step in which the first operation has being performed, and
notify, using a notification unit, the first user of information of the second user who has performed the second operation satisfying the condition, based on the history stored in the history database, wherein the second operation performed by the second user is an operation whose operation target is common to the first operation performed by the first user.