US 12,490,140 B2
Automated deactivation module for telematics subscription service in a vehicle
Kevin W. Owens, Sterling Heights, MI (US); Eric T. Hosey, Royal Oak, MI (US); James Doherty, Canton, MI (US); and Russell A. Patenaude, Macomb Township, MI (US)
Assigned to GM Global Technology Operations LLC, Detroit, MI (US)
Filed by GM GLOBAL TECHNOLOGY OPERATIONS LLC, Detroit, MI (US)
Filed on Dec. 15, 2022, as Appl. No. 18/082,004.
Prior Publication US 2024/0205731 A1, Jun. 20, 2024
Int. Cl. H04W 28/02 (2009.01); B60L 58/12 (2019.01); H04W 28/24 (2009.01)
CPC H04W 28/0268 (2013.01) [B60L 58/12 (2019.02); H04W 28/0231 (2013.01); H04W 28/24 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A system of managing communications between a vehicle and a remote assistance unit, the system comprising:
a telematics unit connected to the vehicle, the telematics unit being engaged in a subscription service with the remote assistance unit;
a command unit in communication with the telematics unit, the command unit having a processor and tangible, non-transitory memory on which instructions are recorded;
wherein the command unit is adapted to:
determine if one or more deactivation conditions for the subscription service are met;
determine respective severity values for the one or more deactivation conditions and calculate a cumulative severity index based in part on the respective severity values;
execute an automated deactivation module for the subscription service when the cumulative severity index exceeds a predefined severity threshold;
initiate the automated deactivation module by relaying a deactivation message in the vehicle and determine if the deactivation message was accepted by a user and/or a networking device in the vehicle;
attempt a non-stealth call to the vehicle when the deactivation message is accepted;
determine if the non-stealth call is successful and permit the remote assistance unit to determine disposition of the deactivation when the non-stealth call is successful; and
locally deactivate the subscription service in the vehicle when the non-stealth call is not successful.