US 12,489,845 B1
Autonomous public safety answering point (PSAP)
Alexander Dizengof, New York, NY (US); and Joseph Emerson Berger, Jr., New York, NY (US)
Assigned to Carbyne Ltd., Tel-Aviv (IL)
Filed by Carbyne Ltd., Tel-Aviv (IL)
Filed on Jun. 18, 2025, as Appl. No. 19/241,590.
Int. Cl. H04W 4/90 (2018.01); G06Q 50/26 (2012.01); H04M 3/51 (2006.01)
CPC H04M 3/5116 (2013.01) [G06Q 50/265 (2013.01); H04W 4/90 (2018.02)] 20 Claims
OG exemplary drawing
 
1. An apparatus for autonomous public safety answering point (PSAP), comprising:
at least one processing circuitry adapted for:
receiving at least one emergency call originating from at least one client device used to report at least one emergency event;
initiating at least one artificial intelligence (AI) agent for handling the at least one emergency call, configured for:
classifying the at least one emergency event into one of a plurality of event types associated with a plurality of response protocols according to data extracted from the at least one emergency call;
initiating at least one emergency event report interaction via the at least one client device for prompting at least one reply to at least one query relating to the at least one emergency event, driven each by a respective one of the plurality of response protocols according to classification of a respective one of the at least one emergency event;
determining at least one event attribute of the at least one emergency event according to data extracted from the at least one reply received to the at least one query;
populating at least one entry of at least one emergency event record for computer aided dispatch (CAD) of responder units to emergency events according to the at least one event attribute; and
responsive to a determination to dispatch at least one responder unit to address the at least one emergency event, dispatching the at least one responder unit according to the at least one emergency event record.