US 12,488,351 B2
Processing of transactions based on chatbot interactions
Jennifer Delaney, Mountain View, CA (US); Erez Dickman, Tel-Aviv (IL); and Shay Davidson, Tel-Aviv (IL)
Assigned to PAYPAL, INC., San Jose, CA (US)
Filed by PAYPAL, INC., San Jose, CA (US)
Filed on Oct. 26, 2023, as Appl. No. 18/495,251.
Application 18/495,251 is a continuation of application No. 17/342,428, filed on Jun. 8, 2021, granted, now 11,836,728.
Application 17/342,428 is a continuation of application No. 15/199,170, filed on Jun. 30, 2016, granted, now 11,030,623, issued on Jun. 8, 2021.
Prior Publication US 2024/0202731 A1, Jun. 20, 2024
Int. Cl. G06Q 20/40 (2012.01); H04L 51/02 (2022.01); H04L 51/04 (2022.01)
CPC G06Q 20/4016 (2013.01) [H04L 51/02 (2013.01); H04L 51/04 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method for communicating in chat sessions using chat bots to access transactions, the method comprising:
detecting, via a bot application that interfaces with a social media service, that a chat session is initiated between a first chat application instance and a second chat application instance on the social media service;
responsive to the detecting, instantiating a chat bot for simulating a plurality of chat texts for communication within the chat session with the first and second chat application instances;
monitoring the chat session, via the chat bot, for text associated with a transaction, wherein the text is posted by one or more of the first chat application instance or the second chat application instance, and wherein the chat session is monitored to process chat bot commands based on instantiating the chat bot;
parsing the text for the chat bot commands issued to the chat bot via the one or more of the first or second chat application instances;
identifying, from the parsed text, a request to the chat bot for performing an action related to the transaction based on the parsed text, wherein the request includes one of the chat bot commands;
communicating at least one of the plurality of chat texts in the chat session responsive to the request, wherein the at least one of the plurality of chat texts provides a login to a first payment account in at least one of the first chat application instance or the second chat application instance; and
causing a payment server to perform the action associated with the transaction, wherein the action associated with the transaction includes processing the login and accessing a first payment account, at the payment server, associated with the first chat application.