US 12,488,304 B1
Delivery scheduling adjustment of a replacement device based on network backup of exchanged device
Krishnan Raghavan, Bangalore (IN); Vijayprakash Idlur, Bangalore (IN); and Prasad A G, Bangalore (IN)
Assigned to Motorola Mobility LLC, Chicago, IL (US)
Filed by MOTOROLA MOBILITY LLC, Wilmington, DE (US)
Filed on Sep. 17, 2024, as Appl. No. 18/887,986.
Int. Cl. G06Q 10/083 (2024.01); G06F 11/14 (2006.01)
CPC G06Q 10/083 (2013.01) [G06F 11/1464 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A network device comprising:
a communications subsystem;
a memory; and
a controller communicatively coupled to the communications subsystem and the memory, and which is configured to cause the network device to:
in response to detecting completion of a transactional agreement to have a second electronic device delivered to and exchanged for a first electronic device of a user:
communicate, via the communications subsystem, a backup request to the first electronic device for user data that is currently stored on the first electronic device;
receive, from the first electronic device in response to the backup request, identification information associated with the first electronic device and metadata associated with the user data to be backed up;
trigger delivery of the second electronic device and pickup of the first electronic device at a time corresponding to after completion of the backup of the user data to a network storage; and
in response to determining that backup of the user data is complete and that delivery of the second electronic device is less than a threshold time away, communicate a prompt to the first electronic device that initiates deletion of the user data from the first electronic device and resets the first electronic device.