US 12,154,119 B2
Assistance on the go
Tara Cavallaro Kozlowski, Geneva, IL (US); Ryan M. Briggs, Glen Ellyn, IL (US); and Imran Iqbal, Hoffman Estates, IL (US)
Assigned to ALLSTATE INSURANCE COMPANY, Northbrook, IL (US)
Filed by Allstate Insurance Company, Northbrook, IL (US)
Filed on Jul. 19, 2023, as Appl. No. 18/223,579.
Application 18/223,579 is a continuation of application No. 17/191,198, filed on Mar. 3, 2021, granted, now 11,748,765.
Application 17/191,198 is a continuation of application No. 16/148,522, filed on Oct. 1, 2018, granted, now 10,997,605, issued on May 4, 2021.
Application 16/148,522 is a continuation of application No. 15/258,312, filed on Sep. 7, 2016, granted, now 10,121,148, issued on Nov. 6, 2018.
Application 15/258,312 is a continuation of application No. 14/721,689, filed on May 26, 2015, granted, now 9,466,061, issued on Oct. 11, 2016.
Application 14/721,689 is a continuation of application No. 12/859,627, filed on Aug. 19, 2010, granted, now 9,070,243, issued on Jun. 30, 2015.
Claims priority of provisional application 61/255,349, filed on Oct. 27, 2009.
Claims priority of provisional application 61/235,217, filed on Aug. 19, 2009.
Prior Publication US 2024/0020706 A1, Jan. 18, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/016 (2023.01); G06F 3/04817 (2022.01); G06F 3/0482 (2013.01); G06F 3/04842 (2022.01); G06Q 20/38 (2012.01); G06Q 30/0251 (2023.01); G06Q 40/08 (2012.01); G07C 5/00 (2006.01); G07F 7/08 (2006.01); G07F 7/10 (2006.01); G08G 1/0967 (2006.01); H04L 67/10 (2022.01); H04L 67/12 (2022.01); H04M 3/487 (2006.01); H04W 4/02 (2018.01); H04W 4/021 (2018.01); H04W 4/029 (2018.01); H04W 4/44 (2018.01); H04W 4/70 (2018.01); H04W 84/12 (2009.01); G08G 1/00 (2006.01)
CPC G06Q 30/016 (2013.01) [G06F 3/04817 (2013.01); G06F 3/0482 (2013.01); G06F 3/04842 (2013.01); G06Q 20/388 (2013.01); G06Q 30/0251 (2013.01); G06Q 40/08 (2013.01); G07C 5/008 (2013.01); G07F 7/0833 (2013.01); G07F 7/1008 (2013.01); G08G 1/0967 (2013.01); H04L 67/10 (2013.01); H04L 67/12 (2013.01); H04M 3/487 (2013.01); H04W 4/02 (2013.01); H04W 4/021 (2013.01); H04W 4/029 (2018.02); H04W 4/44 (2018.02); H04W 4/70 (2018.02); H04W 84/12 (2013.01); G08G 1/205 (2013.01); H04M 2201/38 (2013.01); H04M 2207/18 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system comprising:
at least one processor; and
a memory device storing computer-executable instructions that when executed by the at least one processor cause the at least one processor to perform steps comprising:
retrieving membership information associated with a user;
generating a first user interface indicating the membership information;
transmitting the first user interface to a computing device to cause the computing device to output the first user interface;
after occurrence of a roadside event, receiving input data indicating a roadside assistance service type via the computing device;
identifying a roadside assistance service provider based on at least the input data;
transmitting a request for the roadside assistance service type to the roadside assistance service provider;
generating a second user interface indicating service provider information related to the request; and
transmitting the second user interface to the computing device to cause the computing device to output the second user interface.