US 12,483,528 B2
Automatically determining and implementing messaging characteristics using artificial intelligence techniques
Abhishek Mishra, Bangalore (IN); Vivek Bhargava, Bangalore (IN); Rishav Sethia, Bengaluru (IN); and Ajith Navada, Davangere District (IN)
Assigned to Dell Products L.P., Round Rock, TX (US)
Filed by Dell Products L.P., Round Rock, TX (US)
Filed on Mar. 28, 2024, as Appl. No. 18/620,013.
Prior Publication US 2025/0310290 A1, Oct. 2, 2025
Int. Cl. G06F 15/16 (2006.01); G06N 7/01 (2023.01); H04L 51/23 (2022.01); H04L 51/56 (2022.01)
CPC H04L 51/56 (2022.05) [G06N 7/01 (2023.01); H04L 51/23 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method comprising:
determining one or more context-based messaging characteristics for at least one user device based at least in part on message-related data associated with the at least one user device and one or more software applications running on the at least one user device;
prioritizing at least one of multiple messages intended for the at least one user device by processing the multiple messages, in connection with at least a portion of the one or more context-based messaging characteristics, using a first set of one or more artificial intelligence techniques;
determining one or more temporal values associated with transmitting the at least one prioritized message to the at least one user device by processing the multiple messages, in connection with the at least a portion of the one or more context-based messaging characteristics, using a second set of one or more artificial intelligence techniques; and
automatically transmitting the at least one prioritized message to the at least one user device in accordance with the one or more determined temporal values;
wherein the method is performed by at least one processing device comprising a processor coupled to a memory.