| CPC G06Q 20/10 (2013.01) [G06Q 20/023 (2013.01)] | 20 Claims |
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1. A system comprising:
a processing device; and
a non-transitory memory comprising instructions that are executable by the processing device for causing the processing device to:
monitor a plurality of communication channels between a plurality of applications and a wire-transfer application configured to perform wire transfers, the plurality of applications comprising a wire-initiating application configured to transfer a plurality of wire-transfer requests to the wire-transfer application and a wire-reporting application configured to generate reporting data for the plurality of wire-transfer requests, wherein:
the wire-transfer application comprises a plurality of wire-transfer services, wherein:
a first wire-transfer service of the plurality of wire-transfer services is configured to convert a wire-transfer request of the plurality of wire-transfer requests received by the wire-initiating application from a first format associated with the first wire-transfer service to a second format associated with a second wire-transfer service of the plurality of wire-transfer services, wherein:
the second wire-transfer service is configured to process the wire-transfer request in the second format to perform a wire transfer;
the first wire-transfer service of the plurality of wire-transfer services is a Fedwire service;
the second wire-transfer service of the plurality of wire-transfer services is a Clearing House Interbank Payments System (CHIPS) service; and
a third wire-transfer service of the plurality of wire-transfer services is a Society for Worldwide Interbank Financial Telecommunications (SWIFT) service;
monitor a communication channel between the first wire-transfer service and the second wire-transfer service, the first wire-transfer service configured to transmit the converted wire-transfer request to the second wire-transfer service via the communication channel;
detect an error with respect to the plurality of wire-transfer requests or the reporting data transmitted via the plurality of communication channels, wherein:
the error is with respect to the converted wire-transfer request transmitted via the communication channel to the second wire-transfer service; and
the error involves the wire-transfer application not receiving a subset of the plurality of wire-transfer requests from the wire-initiating application; and
in response to detecting the error:
generate an error notification comprising a description of the error to output for use in resolving the error; and
determine a mitigation operation using a machine learning model to resolve the error, wherein the mitigation operation comprises deactivating a communication channel between the wire-transfer application and the wire-initiating application, wherein deactivating the communication channel between the wire-transfer application and the wire-initiating application is configured to cause the communication channel between the wire-transfer application and the wire-initiating application to be automatically re-established; and
output a command to cause the execution of the mitigation operation.
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