| CPC H04L 51/52 (2022.05) [G06F 16/3329 (2019.01); H04L 67/141 (2013.01)] | 20 Claims |
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1. A method comprising:
enrolling a content creator in a communication service for directly communicating with content consumers that each consume the creator's content on one of a plurality of content-receiving platforms;
identifying a communication session initiation between a content consumer and the content creator based on the content consumer interacting with the creator's content on the one of the plurality of content-receiving platforms;
creating, based on the communication session initiation, a private communication channel that connects the content consumer exclusively to the content creator;
enabling transmission of at least one communication from the content consumer to the content creator through the private communication channel, wherein the at least one communication from the content consumer to the content creator is a question for the content creator, wherein the at least one communication is communicated to elicit a response from the content creator;
applying one or more assisted response techniques to assist the content creator in generating the response to the at least one communication, wherein the one or more assisted response techniques include generating a suggested answer to the question;
presenting the suggested answer to the content creator;
accessing feedback of the suggested answer from the content creator;
modifying the suggested answer based on a feedback from the content creator to generate a modified suggested answer; and
as the response to the at least one communication, transmitting either the suggested answer or modified suggested answer from the content creator to the content consumer based on an approval of the modified suggested answer from the content creator.
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