US 12,147,917 B2
Systems and methods for scheduling and performing self-guided tours of multi-unit residential facilities
Georgianna Oliver, Medfield, MA (US); Michael R. Molt, Manhattan, KS (US); and John I. Doyle, Washington, DC (US)
Assigned to Tour24, Inc., Medfield, MA (US)
Filed by Tour24, Inc., Medfield, MA (US)
Filed on Jan. 26, 2023, as Appl. No. 18/159,879.
Application 18/159,879 is a continuation of application No. 16/518,772, filed on Jul. 22, 2019, granted, now 11,593,718.
Claims priority of provisional application 62/701,100, filed on Jul. 20, 2018.
Prior Publication US 2023/0177413 A1, Jun. 8, 2023
Int. Cl. G06Q 10/02 (2012.01); G06Q 20/40 (2012.01); G06Q 50/16 (2012.01); G07C 9/20 (2020.01)
CPC G06Q 10/02 (2013.01) [G06Q 20/4014 (2013.01); G06Q 50/16 (2013.01); G07C 9/20 (2020.01)] 15 Claims
OG exemplary drawing
 
1. A method for a self-guided tour (SGT) of a multi-unit residential facility (MURF), comprising:
providing, by a client device and to a tour server, a signal indicating that a location of the client device is within a predetermined range of a smartlock device of a model unit of the MURF;
displaying, by the client device, a model unit access screen on a display of the client device, wherein the model unit access screen comprises an indicia for unlocking the smartlock device of the model unit;
based on user input indicating selection of the indicia for unlocking the smartlock device of the model unit, unlocking, by the tour server, the smartlock device;
subsequent to unlocking the smartlock device, providing, by the tour server and to the client device, tour directions for the model unit;
subsequent to receiving the tour directions, interacting, by the client device, with one or more beacons of the model unit of the MURF;
generating, by the client device, tour data based on the client device interacting with the one or more beacons of the model unit of the MURF, wherein the tour data indicates locations visited by the client device within the model unit;
providing, by the client device and to the tour server, the tour data;
determining, by the tour server and based on the tour data, an actual tour path that a user took while touring the model unit;
determining, by the tour server and using the one or more beacons of the model unit, that the user has exited the model unit;
generating, by the tour server and providing to the client device, feedback questions for the user based on determining that the user has exited the model unit;
displaying, by the client device, the feedback questions on the display of the client device; and
based on user feedback received in response to the feedback questions, providing the user with a leasing application for the model unit of the MURF.