| CPC G06F 21/32 (2013.01) [G06F 21/604 (2013.01); G06F 2221/2141 (2013.01)] | 12 Claims |
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1. An information processing apparatus comprising:
at least one memory storing instructions; and
at least one processor configured to execute the instructions to perform operations comprising:
referring to a first database that stores registered biometric information of each of a plurality of registrants;
matching biometric information acquired from a user requesting use of a target service with the registered biometric information of each of the plurality of registrants, to identify whether there are one or more matching registrants of which the registered biometric information matches the biometric information acquired from the user;
when there are no matching registrants of which the registered biometric information matches the biometric information acquired from the user, displaying first error information on an entry/exit control apparatus and prohibiting the user from using the target service;
when there are the one or more matching registrants of which the registered biometric information matches the biometric information acquired from the user:
referring to a second database that stores information related to one or more services for which each registrant has authorized use of the registered biometric information thereof, among a plurality of services for which the registrant can authorize use of the registered biometric information thereof;
determining whether or not any of the one or more services for which any matching registrant has authorized use is the target service;
when any of the one or more services for which any matching registrant has authorized use is the target service, permitting the user to use the target service; and
when none of the one or more services for which any matching registrant has authorized use of the target service, displaying second error information, different from the first error information, on the entry/exit control apparatus and prohibiting the user from using the target service,
wherein the first error information and the second error information include guidance information to prompt the user as to how to proceed,
wherein the guidance information of the first error information is information for guiding that the user needs to register the biometric information of the user, and
wherein the guidance information of the second error information is information for guiding that the user needs to update usage authority of the user to use the target service.
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