US 12,474,936 B2
Intelligent user interface for interrelated services
Thomas Edward Dostie, Jr., Highlands Ranch, CO (US); and Sharath Venkatarao, Aurora, CO (US)
Assigned to Boost SubscriberCo L.L.C., Englewood, CO (US)
Filed by Boost SubscriberCo L.L.C., Englewood, CO (US)
Filed on Apr. 13, 2023, as Appl. No. 18/134,429.
Claims priority of provisional application 63/331,201, filed on Apr. 14, 2022.
Prior Publication US 2023/0333865 A1, Oct. 19, 2023
Int. Cl. G06F 9/451 (2018.01); G06Q 10/087 (2023.01)
CPC G06F 9/451 (2018.02) [G06Q 10/087 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A method for an intelligent user interface for interrelated services comprising:
electronically providing a plurality of software services, each having a respective user interface (UI) displayed simultaneously in a graphical user interface;
electronically orchestrating, at a service orchestration layer, the plurality of software services such that when any one service of the plurality of software services is used, usage of the one service automatically affects what data is presented or how the data is presented in one or more respective user interfaces of other services of the plurality of software services;
receiving, at the service orchestration layer, an indication that a user is focusing on a particular cell site in the respective UI of a first service of the plurality of software services;
determining, at the service orchestration layer in response to receiving the indication that the user is focusing on the particular cell site in the respective UI of the first service of the plurality of software services, which of at least one other service of the plurality of software services is able to serve information regarding the particular cell site that may be of interest to the user based on one or more types of interactions the at least one other service of the plurality of software services provides; and
causing, at the service orchestration layer, the determined at least one other service to automatically provide, within the respective UI of the first service or the at least one other service, information regarding the particular cell site that may be of interest to the user;
wherein:
the plurality of software services each having the respective user interface displayed simultaneously in the graphical user interface includes:
a trouble ticketing service of a cellular wireless telecommunication network that provides information regarding submitted tickets related to service issues with cell sites;
an inventory service of the cellular wireless telecommunication network that searches for topology, requests cell site information based on a call record, or checks for model numbers in service; and
a warehouse service of the cellular wireless telecommunication network that searches for device type, places an order for new equipment, or sends equipment to a cell site.