US 12,143,311 B1
Methods and systems for dynamic agent resource allocation
Thorsten Ohrstrom Sandgren, Thornton, CO (US)
Assigned to LIVEPERSON, INC., New York, NY (US)
Filed by LIVEPERSON, INC., New York, NY (US)
Filed on Apr. 18, 2024, as Appl. No. 18/639,209.
Claims priority of provisional application 63/460,665, filed on Apr. 20, 2023.
Int. Cl. H04L 47/70 (2022.01)
CPC H04L 47/82 (2013.01) 20 Claims
OG exemplary drawing
 
1. A method comprising:
receiving an indication that a value of a resource is less than a threshold, the value of the resource representing a quantity of resources associated with a communication network of a domain;
transmitting, to a set of computing devices, a request for resources associated with the set of computing devices, the request including an identifier of the domain;
receiving an identification of a subset of the set of computing devices that approve the request for the resources; and
facilitating allocation of the resources associated with the subset of the set of computing devices to the communication network by causing a connection to be established between the subset of the set of computing devices and the communication network.