US 12,141,724 B2
Systems and methods for implementing out-of-office status
Tanvi Sharma, Pune (IN); Pragati Dhumal, Pune (IN); and Navanath Navaskar, Pune (IN)
Assigned to Avaya Management L.P., Durham, NC (US)
Filed by Avaya Management L.P., Durham, NC (US)
Filed on Sep. 9, 2021, as Appl. No. 17/470,845.
Prior Publication US 2023/0073610 A1, Mar. 9, 2023
Int. Cl. G06Q 10/00 (2023.01); G06Q 10/0631 (2023.01); G06Q 10/107 (2023.01); H04L 51/02 (2022.01)
CPC G06Q 10/063114 (2013.01) [G06Q 10/107 (2013.01); H04L 51/02 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method of automatically generating text for an out-of-office message for a first user, the method comprising:
processing, using a first artificial intelligence system, with one or more processors, text sent by the first user to another user;
determining, with the one or more processors and based on the processing of the text by the first artificial intelligence system, that the first user is out-of-office;
in response to determining that the first user is out-of-office:
identifying, with the one or more processors, a second user that is authorized to set the out-of-office message for the first user;
generating, with the one or more processors, a request for out-of-office approval; and
sending, with the one or more processors, the request for out-of-office approval to the second user;
receiving, with the one or more processors, an approval from the second user; and
in response to receiving the approval from the second user:
automatically generating, with a second artificial intelligence system, the text for
the out-of-office message for the first user; and
using the generated text for the out-of-office message to set the out-of-office message on an email application associated with the first user.