| CPC G06F 40/30 (2020.01) [G06F 40/268 (2020.01); G06F 40/284 (2020.01); G06F 40/295 (2020.01); G06N 5/04 (2013.01); G06N 20/00 (2019.01); G10L 15/1815 (2013.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01)] | 10 Claims |

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1. A machine reading comprehension (MRC) question and answer providing method comprising:
receiving, by a processing system including a processor, a user question data in a speech format or a text format;
analyzing, by the processing system, the user question data;
selecting, by the processing system, a plurality of documents from a plurality of domains corresponding to the user question data;
searching, by the processing system, in the plurality of documents, for a plurality of passages including candidates for an answer value determined as being suitable for the user question data;
obtaining, by the processing system, the candidates by inputting the user question data and the plurality of passages into a plurality of MRC question and answer units,
determining, by the processing system, the answer value based on whether a reliability value of each of the candidates exceeds a threshold value; and
providing, by the processing system, the answer value to a user.
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