US 12,469,496 B2
Hybrid local and global processing of voice requests from users
Robert C. Hernandez, Morrisville, NC (US); and Uboho Victor, San Antonio, TX (US)
Assigned to Dell Products L.P., Round Rock, TX (US)
Filed by Dell Products L.P., Round Rock, TX (US)
Filed on Dec. 14, 2022, as Appl. No. 18/065,843.
Prior Publication US 2024/0203420 A1, Jun. 20, 2024
Int. Cl. G10L 17/22 (2013.01); G10L 15/18 (2013.01); G10L 15/30 (2013.01)
CPC G10L 15/30 (2013.01) [G10L 15/18 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A method, comprising:
receiving, at a first computing device, audio data containing a voice request from a user;
determining, using a local intent engine executing on the first computing device, a local intent prediction based on the voice request;
determining that a first confidence measure for the local intent prediction is less than a predetermined threshold;
transmitting data containing the voice request to a global intent engine executing on a second computing device;
receiving, from the global intent engine, a global intent prediction based on the voice request, wherein the global intent prediction includes (i) a second predicted intent of the user indicated by the voice request and (ii) a second confidence measure for the second predicted intent;
determining, based on the global intent prediction, a corresponding computing process, wherein determining the corresponding computing process further comprises:
determining that the second confidence measure is greater than or equal to a predetermined threshold; and
identifying the corresponding computing process as corresponding to the second predicted intent; and
executing the corresponding computing process.