US 12,136,124 B2
AI-based vehicle transaction support system and method for use therewith
Zhi (James) Li, Southlake, TX (US); Saurabh Sarkar, Mason, OH (US); and David Goodgame, Waxahachie, TX (US)
Assigned to Tricolor Holdings, LLC, Irving, TX (US)
Filed by Tricolor Holdings, LLC, Irving, TX (US)
Filed on Dec. 13, 2022, as Appl. No. 18/065,157.
Application 18/065,157 is a continuation of application No. 17/196,104, filed on Mar. 9, 2021, granted, now 11,574,362, issued on Feb. 7, 2023.
Prior Publication US 2023/0124948 A1, Apr. 20, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 40/03 (2023.01); G06N 20/00 (2019.01); G06N 20/20 (2019.01); G06Q 30/06 (2023.01); G06Q 30/0601 (2023.01); G06Q 40/02 (2023.01)
CPC G06Q 40/03 (2023.01) [G06N 20/00 (2019.01); G06N 20/20 (2019.01); G06Q 30/0601 (2013.01); G06Q 30/0609 (2013.01); G06Q 30/0631 (2013.01); G06Q 30/0641 (2013.01); G06Q 40/02 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A vehicle transaction support system, comprising:
at least one processing system that includes a processor; and
at least one memory including a non-transitory computer readable storage medium that stores executable instructions that, when executed by the at least one processing system, cause performance of operations that include:
generating, based on customer profile data and utilizing a vehicle recommendation engine having a first artificial intelligence model trained via machine learning, vehicle options data that indicates vehicles selected from a vehicle database;
generating terms data associated with each of the vehicles selected from the vehicle database;
sending the vehicle options data and terms data for display via a graphical user interface of a mobile device in a customer mode of operation of the mobile device; and
communicating agent data with the mobile device in an agent mode of the mobile device, wherein the agent data is not displayed via the graphical user interface of the mobile device in the customer mode of operation.