US 12,135,819 B2
Targeted transcript analysis and redaction
Kimberly Zarecki, Bloomington, IL (US); Kevin Lucht, Lexington, IL (US); Srinivasarao Kosaraju, Bloomington, IL (US); Nagasudha Ravinuthala, Normal, IL (US); Satya Ravinuthala, Normal, IL (US); and Donna Gerig, Bloomington, IL (US)
Assigned to State Farm Mutual Automobile Insurance Company, Bloomington, IL (US)
Filed by State Farm Mutual Automobile Insurance Company, Bloomington, IL (US)
Filed on Mar. 7, 2022, as Appl. No. 17/687,983.
Claims priority of provisional application 63/158,724, filed on Mar. 9, 2021.
Prior Publication US 2022/0292218 A1, Sep. 15, 2022
Int. Cl. G06F 21/62 (2013.01); G06F 18/22 (2023.01); G06F 40/279 (2020.01); H04M 11/10 (2006.01)
CPC G06F 21/6254 (2013.01) [G06F 18/22 (2023.01); G06F 40/279 (2020.01); H04M 11/10 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A method, comprising:
receiving, by a first computer system, a transcript text;
determining, by the first computer system, a transcript category associated with the transcript text;
determining, by the first computer system, a first expression based on the transcript category, wherein the first expression defines a first search pattern;
modifying, by the first computer system, the transcript text into a first redacted transcript text wherein modifying the transcript text comprises:
converting, within the transcript text, a non-numeric text string representing a numeric value, into a numeric text string; and
redacting one or more instances of the first search pattern from the transcript text, wherein the one or more instances includes the numeric text string; and
transmitting the first redacted transcript text from the first computer system, via a transmission network, to a second computer system.