US 12,462,093 B2
Managing links for tracking user interactions with banner messages
Peter McKenna, Dublin (IE); and Paul Magrath, Dublin (IE)
Assigned to Intercom, Inc., San Francisco, CA (US)
Filed by Intercom, Inc., San Francisco, CA (US)
Filed on Dec. 21, 2023, as Appl. No. 18/393,499.
Application 18/393,499 is a continuation of application No. 17/973,390, filed on Oct. 25, 2022, granted, now 11,875,103.
Claims priority of provisional application 63/271,949, filed on Oct. 26, 2021.
Prior Publication US 2024/0202427 A1, Jun. 20, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 40/134 (2020.01); H04L 67/50 (2022.01)
CPC G06F 40/134 (2020.01) [H04L 67/535 (2022.05)] 16 Claims
OG exemplary drawing
 
1. A method comprising:
scanning a banner message to identify a link associated with an internet address, wherein the banner message comprises a duplicate link of the link;
extracting the link from the banner message;
generating a tracking link based on the extracted link; and
generating, by a processing device, an updated banner message based on the tracking link; and
preventing a generation of a duplicate tracking link associated with the duplicate link.