US 12,461,930 B2
System and method executing intelligent automation for providing insights of an information technology ecosystem
Sanjesh Rao, Haymarket, VA (US)
Assigned to HEXAWARE TECHNOLOGIES LIMITED, Navi Mumbai (IN)
Filed by Hexaware Technologies Limited, Navi Mumbai (IN)
Filed on Jan. 24, 2024, as Appl. No. 18/421,279.
Claims priority of application No. 202321049059 (IN), filed on Jul. 20, 2023.
Prior Publication US 2025/0028732 A1, Jan. 23, 2025
Int. Cl. G06F 16/00 (2019.01); G06F 16/23 (2019.01); G06F 16/25 (2019.01)
CPC G06F 16/254 (2019.01) [G06F 16/2365 (2019.01)] 16 Claims
OG exemplary drawing
 
9. A method for providing insights of an information technology ecosystem, the method comprising:
ingesting at least one data attribute from at least one data source into a data lake;
generating a dataset using data validation rules, wherein the data validation rules converts the at-least one data attribute to a predetermined format, and for generating at least one service request;
determining a class of the at least one service request, wherein the class of at least one service request is determined based upon the dataset, wherein the class of at least one service request identifies a service provider from a plurality of service providers; and
executing a pre-determined action based upon the class of the at least one service request and the identified service provider, wherein the pre-determined action provides a predictive insight based on the class and one or more data attributes on a client device in real-time.