US 12,461,733 B2
Method and system for computer update requirement assignment using a machine learning technique
John Woloszyn, Dallas, TX (US); Praveen Kumar Gadipelly, Frisco, TX (US); Michael O'Malley, Prosper, TX (US); Afsar Khan, Little Elm, TX (US); Naga Satya Subbarao Pisupat Venkata Krishna, McKinney, TX (US); Travis Landrith, Frisco, TX (US); and John Corretti, New York, NY (US)
Assigned to CAPITAL ONE SERVICES, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Sep. 9, 2022, as Appl. No. 17/941,242.
Application 17/941,242 is a continuation of application No. 17/089,045, filed on Nov. 4, 2020, granted, now 11,467,820.
Prior Publication US 2023/0077253 A1, Mar. 9, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 9/44 (2018.01); G06F 8/65 (2018.01); G06F 18/24 (2023.01); G06N 5/01 (2023.01)
CPC G06F 8/65 (2013.01) [G06F 18/24 (2023.01); G06N 5/01 (2023.01)] 19 Claims
OG exemplary drawing
 
1. A server, comprising:
one or more processors in data communication with one or more memories, the one or more memories containing a classification model and a database, the database containing one or more assignment records for past assignments for requirement for computer updates,
wherein the one or more processors are configured to:
receive, from an email server, an email frequency signal indicating a frequency of receiving emails at a smart device,
receive, from a phone server, a phone status signal indicating whether a phone line of the smart device is active,
determine, based on the email frequency signal, the phone status signal, technical feasibility and limited activity associated with the smart device, whether to transmit a third signal to the smart device, the third signal configured to cause the smart device to interact with a user through one or more interactive prompts comprising an informational questionnaire and to optimize data collection of a set of data from the user through the one or more interactive prompts by the smart device,
receive at the server the set of data collected by the smart device,
store the set of data in the database,
train the classification model using the set of data, and the one or more assignment records to predict assignment of requirements to processes,
receive at the server a new requirement for updating the smart device, wherein the new requirement is a technical requirement,
assign, using the trained classification model, the new requirement to at least one computer process of the smart device, and
transmit a patch to the smart device to update the at least one computer process.