CPC G08B 29/06 (2013.01) | 20 Claims |
1. A system for providing first responders with contextual information of a facility having an alarm event for enhanced public safety operations, comprising:
an alarm system control panel;
multiple first communication paths communicating information between the alarm system control panel and to both an alarm system monitoring station device and a mobile device having an alarm monitoring software application thereon;
the alarm monitoring software application communicating via one of a second multiple of communication paths with a first responder device, wherein the second multiple of communication paths have access to a data store for storing a communication having the contextual information therein and then sharing the communication based on a request received from the alarm system monitoring station device; and
the alarm system monitoring station device communicating via a different communication path with the first responder device.
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