US 12,131,332 B2
Methods, systems, and non-transitory computer-readable mediums for product catalog mapping and integration across distributed systems and interfaces, dynamic determination and presentation of customized service offers and lifecycle management of services
Woodrow Horwitz Levin, San Francisco, CA (US); Rohan Ajay Shah, Los Altos Hills, CA (US); Michael Ross Darmousseh, Rockwall, TX (US); and Joseph Glen Moss, Danville, CA (US)
Assigned to Extend, Inc., Covina, CA (US)
Filed by Extend, Inc., Covina, CA (US)
Filed on Dec. 15, 2022, as Appl. No. 18/066,489.
Claims priority of provisional application 63/294,654, filed on Dec. 29, 2021.
Prior Publication US 2023/0206247 A1, Jun. 29, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/00 (2023.01); G06Q 30/012 (2023.01); G06Q 30/0601 (2023.01)
CPC G06Q 30/012 (2013.01) [G06Q 30/0603 (2013.01); G06Q 30/0635 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method for product mapping using one or more processors of an integration platform facilitating determination and presentation of a set of protection plan offers related to an item offered by a merchant, selection of a protection plan by a consumer, and lifecycle management of the protection plan by posing questions to the consumer and processing a claim for repair or replacement of the item associated with the protection plan, the one or more processors programmed with computer instructions which when executed by the one or more processors cause the integration platform to:
receive, using an interface engine of the integration platform, a catalog of items from the merchant, wherein the catalog of items includes the item;
dynamically matching, using a product catalog mapping engine of the integration platform, the set of protection plan offers with a set of items of the catalog of items from the merchant,
wherein the set of protection plan offers are displayed, by the interface engine of the integration platform, in a live website associated with the merchant;
in response to determining that the customer has selected an interactive interface object on the live website to: add the item to a virtual shopping cart or to process a transaction involving the item from the virtual shopping cart, overlaying a modal window over the live website, wherein the modal window displays a subset of the set of protection plan offers that are mapped to the item and are selectable via a second interactive interface object displayed in the modal window;
receive a notification related to the transaction involving the item, the protection plan, and the customer;
processing the transaction of the item, by an orders application programming interface (API) or a contracts API of the integration platform, to create a service contract associated with the protection plan, the protection plan corresponding to pricing of the item and a time period of the protection plan;
creating a data structure including a product reference identifier and a protection plan identifier associated with the service contract and automatically registering the protection plan on behalf of the customer; and
providing the product reference identifier and the protection plan identifier, by the orders API or the contracts API of the integration platform, to perform an action associated with the transaction.