US 12,131,284 B2
Information processing method, information processing apparatus, and non-transitory computer readable recording medium storing information processing program
Toshiyuki Shimizu, Osaka (JP); Naomi Tomiyama, Kyoto (JP); Megumi Mizoguchi, Kyoto (JP); Kenta Murakami, Osaka (JP); and Yuki Takaoka, Osaka (JP)
Assigned to Panasonic Intellectual Property Corporation of America, Torrance, CA (US)
Filed by Panasonic Intellectual Property Corporation of America, Torrance, CA (US)
Filed on Aug. 3, 2023, as Appl. No. 18/229,931.
Application 18/229,931 is a continuation of application No. PCT/JP2022/000949, filed on Jan. 13, 2022.
Claims priority of application No. 2021-021032 (JP), filed on Feb. 12, 2021.
Prior Publication US 2023/0385748 A1, Nov. 30, 2023
Int. Cl. G06Q 10/083 (2024.01)
CPC G06Q 10/083 (2013.01) 10 Claims
OG exemplary drawing
 
1. An information processing method, by a computer, comprising:
receiving, from a terminal of an orderer, order information concerning a cooked food or a foodstuff provided by a store and a type of optional processing applied to the cooked food or the foodstuff;
determining a deliverer who has a device capable of executing the optional processing, and delivers the cooked food or the foodstuff from the store to a delivery destination designated by the orderer, the device including at least one of a heater, a humidifier, a ventilator or a ventilation window;
sending set information to a terminal of the deliverer or the device, the set information causing the device to execute the optional processing applied to the cooked food or the foodstuff in a delivery way from the store to the delivery destination, by automatically controlling the at least one of a heater, a humidifier, a ventilator or a ventilation window;
calculating a first expective arrival time when the deliverer is expected to arrive at the delivery destination, before the deliverer departs from the store to the delivery destination, wherein
the device is set with the set information for a duration from a time of departing from the store to the first expective arrival time, before the deliverer departs from the store to the delivery destination, and
the device automatically controls the at least one of the heater, the humidifier, the ventilator or the ventilation window based on the set information, when the time of departing from the store comes,
calculating a second expective arrival time at a predetermined time point in the delivery way from the store to the delivery destination when the deliverer is expected to arrive at the delivery destination; and
sending, when the second expective arrival time is later than the first expective arrival time, to the terminal of the deliverer or the device, additional set information, wherein
the additional set information causes the device to automatically control the at least one of the heater, the humidifier, the ventilator or the ventilation window to maintain contents having been set for the predetermined time point in the delivery way in a duration of a time difference between the second expective arrival time and the first expective arrival time.