US 12,457,509 B2
Repurposing corrective actions as preemptive actions for adjacent clusters of user devices
Syam Sarasamma Kunjukrishnan, Bellevue, WA (US); Boua Lor, Bellevue, WA (US); and Senthil Kumar Mulluppadi Velusamy, Bellevue, WA (US)
Assigned to T-Mobile USA, Inc., Bellevue, WA (US)
Filed by T-Mobile USA, Inc., Bellevue, WA (US)
Filed on Jun. 30, 2022, as Appl. No. 17/855,581.
Prior Publication US 2024/0007877 A1, Jan. 4, 2024
Int. Cl. H04W 24/04 (2009.01); H04L 41/14 (2022.01); H04L 41/5074 (2022.01); G06Q 30/016 (2023.01)
CPC H04W 24/04 (2013.01) [H04L 41/145 (2013.01); H04L 41/5074 (2013.01); G06Q 30/016 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A computer-readable storage medium, excluding transitory signals and carrying instructions, which, when executed by at least one data processor of a system, cause the system to:
receive an indication of a first anomaly causing disruption to a service subscribed to by a first user device on a telecommunications network,
wherein the first anomaly is reported to the system, and
wherein the first anomaly includes a first pattern of activity that disrupts the service accessible by the first user device;
select a corrective action based on the first pattern of activity of the first anomaly;
cause performance of the corrective action to remediate the disruption to the service accessible by the first user device on the telecommunications network;
determine that the corrective action remediated the disruption to the service accessible by the first user device on the telecommunications network;
in response to the determination that the corrective action remediated the disruption to the service accessible by the first user device:
identify a second user device adjacent to the first user device,
wherein the second user device is defined as being adjacent to the first user device based on having a common criterion;
detect a second pattern of activity of the second user device;
wherein the second pattern of activity is analogous to the first pattern of activity; and
cause performance of the corrective action as a preemptive action for the second user device.