| CPC G06Q 30/0281 (2013.01) [G06Q 10/06393 (2013.01); G06Q 30/0207 (2013.01); G06Q 30/0261 (2013.01); G06Q 30/06 (2013.01); H04W 4/029 (2018.02); H04W 4/80 (2018.02)] | 25 Claims |

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1. A method of sending information in an observation platform, comprising:
receiving, by a communication device of the observation platform from a user of the communication device, a spoken communication and additional information related to a context of the user;
wirelessly providing, by the communication device, the spoken communication to a computer of an organization, the computer a part of the observation platform;
deriving, by the computer from the spoken communication, a query for information about the organization;
deriving, by the computer from the spoken communication and the additional information related to the context, a destination for the information about the organization; and
providing, by the computer, the additional information related to the context of a user and the information about the organization to the destination.
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