US 12,455,541 B2
Equipment management device, equipment management method, and program
Kazuya Honma, Tokyo (JP)
Assigned to Sharp NEC Display Solutions, Ltd., Tokyo (JP)
Filed by Sharp NEC Display Solutions, Ltd., Tokyo (JP)
Filed on Sep. 21, 2022, as Appl. No. 17/949,793.
Application 17/949,793 is a continuation of application No. PCT/JP2020/013033, filed on Mar. 24, 2020.
Prior Publication US 2023/0016819 A1, Jan. 19, 2023
Int. Cl. G05B 15/02 (2006.01); G06F 3/16 (2006.01); G06V 20/52 (2022.01); H04L 12/18 (2006.01); H04N 7/18 (2006.01); H04N 17/00 (2006.01)
CPC G05B 15/02 (2013.01) [G06F 3/16 (2013.01); G06V 20/52 (2022.01); H04L 12/1818 (2013.01); H04N 7/183 (2013.01); H04N 17/00 (2013.01)] 19 Claims
OG exemplary drawing
 
1. An equipment management device comprising:
an information collection unit configured to acquire a video of a conference room or a sound of the conference room, the information collection unit comprising a network interface configured to be connectable through a network to an equipment in the conference room, the equipment being configured to output at least one of the video or the sound of the conference room;
a specific state detection unit configured to receive at least one of the video or the sound that the information collection unit acquired, and to analyze the at least one of the video or the sound to detect that equipment in the conference room is in a specific state in which the equipment does not work normally, on the basis of a result of analyzing the video or the sound;
a cause estimation unit configured to acquire equipment information about the equipment when the specific state detection unit detected the equipment to be in the specific state and to estimate whether or not a cause of the specific state is associated with a software setting of the equipment, on the basis of the equipment information; and
a countermeasure process execution unit configured to execute a process of generating a control signal for changing the software setting of the equipment and to transmit the control signal to the equipment if the cause estimation unit estimated that the cause of the specific state is associated with the software setting of the equipment, and the countermeasure process execution unit being configured to output a message related to an item to be checked to eliminate the estimated cause, if the cause estimation unit estimated that the cause of the specific state is associated with the software setting of the equipment to correct an error in the equipment.