| CPC G06Q 10/0833 (2013.01) [G06Q 10/0832 (2013.01); G06T 1/0007 (2013.01); G06V 20/10 (2022.01); G06V 20/59 (2022.01)] | 12 Claims |
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1. An information processing device configured to perform an operation of a delivery service in which an inside of a vehicle used by a user is designated as a delivery destination of a package, or perform a support of the operation, the information processing device comprising:
a server including a plurality of functional units realized by executing one or more programs stored in memory of the server, the plurality of functional units including an information acquisition unit, and an accommodation situation notification unit, wherein:
the information acquisition unit is configured to acquire information on an accommodation situation of a package accommodated inside the vehicle;
the information acquisition unit is configured to acquire information on a request history of the package requested with the inside of the vehicle as the delivery destination;
the server is configured to estimate the accommodation situation of the package accommodated with the inside of the vehicle based on the request history;
the accommodation situation notification unit is configured to notify the user of the accommodation situation of the package based on the information acquired by the information acquisition unit before the package is delivered to the inside of the vehicle;
when a mobile terminal that is carried by a deliverer of the package receives an unlock completion notification, the mobile terminal is configured to display an imaging instruction screen that instructs the deliverer of the package to take a capture image of the inside of the vehicle, wherein when unlocking the inside of the vehicle, the mobile terminal of the deliverer is caused to transmit to a key electronic control unit (ECU) of the vehicle an unlock request including an authentication key and information designating only unlocking the inside of the vehicle, the mobile terminal of the deliverer is authenticated by the key ECU based on the authentication key delivered with the unlock request, the key ECU is caused to transmit to a body ECU of the vehicle an unlock signal, the body ECU is caused to output a control command to cause a door lock motor of the vehicle to only unlock the inside of the vehicle;
the information acquisition unit is configured to acquire the capture image of the inside of the vehicle captured at a time of delivery of the package from the mobile terminal that is carried by the deliverer of the package and is equipped with an imaging function; and
the accommodation situation notification unit is configured to provide a notification of the capture image to a user's predetermined terminal, a user's email address, or a user's predetermined social networking service account,
the server further comprising an accommodation amount determination unit configured to determine whether or not an accommodation amount of the package accommodated inside exceeds a predetermined criterion based on the information acquired by the information acquisition unit,
wherein the accommodation situation notification unit is configured to provide a notification of a determination result to the user's predetermined terminal, the user's email address, or the user's predetermined social networking service account, when the accommodation amount determination unit determines that the accommodation amount exceeds the predetermined criterion,
the server further comprising a delivery work procedure change unit configured to provide a notification, when the accommodation amount determination unit determines that the accommodation amount exceeds the predetermined criterion, to the user's predetermined terminal, the user's email address, or the user's predetermined social networking service account such that at least a procedure change regarding a delivery work of the package is requested to a delivery service company, the change including a temporary suspension of the delivery work of the package yet to be delivered, a redelivery of the package yet to be delivered at a date and time different from a date and time currently set, and a change of the delivery destination of the package yet to be delivered, and
wherein the delivery work procedure change unit is configured to provide, to the predetermined terminal, the email address, or the user's predetermined social networking service account, a notification including information specifying all packages yet to be delivered, for which the inside of the vehicle is designated as the delivery destination.
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