US 12,452,200 B2
Digital message management for a shared digital mailbox
Nagaraj Nadendla, Livermore, CA (US); Karthik Kothandaraman, Fremont, CA (US); Rajesh Choudary Gudiputi, San Ramon, CA (US); and Advitya Khanna, Oakland, CA (US)
Assigned to Oracle International Corporation, Redwood Shores, CA (US)
Filed by Oracle International Corporation, Redwood Shores, CA (US)
Filed on May 5, 2023, as Appl. No. 18/312,770.
Application 18/312,770 is a continuation in part of application No. 18/299,641, filed on Apr. 12, 2023.
Claims priority of provisional application 63/416,351, filed on Oct. 14, 2022.
Prior Publication US 2024/0129269 A1, Apr. 18, 2024
Int. Cl. H04L 51/42 (2022.01); H04L 51/48 (2022.01)
CPC H04L 51/42 (2022.05) [H04L 51/48 (2022.05)] 24 Claims
OG exemplary drawing
 
1. A non-transitory computer readable medium comprising instructions which, when executed by one or more hardware processors, causes performance of operations comprising:
receiving, by a digital message management application, a first message directed to a first address corresponding to a shared mailbox;
analyzing, by the digital message management application, the first message to identify a first correlation between the first message and a first user, wherein an identity of the first user is not specified in the first message;
storing (a) the first message in the shared mailbox and (b) the first correlation between the first message and the first user;
responsive to receiving a first request from the first user to access the shared mailbox and based on the first correlation between the first message and the first user, displaying a first representation of the shared mailbox, the first representation of the shared mailbox including:
the first message, stored in the shared mailbox, that has been correlated with the first user via the first correlation; and
a first visual indication representing the first correlation between the first message and the first user;
receiving, by the digital message management application, a second message directed to the first address corresponding to the shared mailbox;
analyzing, by the digital message management application, the second message to identify a second correlation between the second message and a second user, wherein the second user is not specified in the second message;
storing (a) the second message in the shared mailbox that is also storing the first message and (b) the second correlation between the second message and the second user;
responsive to receiving a second request from the second user to access the shared mailbox, and based on the second correlation between the second message and the second user, displaying a second representation of the shared mailbox, the second representation of the shared mailbox including:
the second message that has been correlated with the second user via the second correlation; and a second visual indication representing the second correlation between the second message and the second user.