| CPC H04L 43/08 (2013.01) [H04L 41/06 (2013.01); H04L 67/12 (2013.01)] | 20 Claims |

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1. A system comprising:
a first regional cloud exchange platform, associated with a first regional cloud exchange, that includes:
a first regional cloud services monitoring engine including a first processor; and
a first regional cloud exchange monitoring engine including a second processor;
a second regional cloud exchange platform, associated with a second regional cloud exchange, that includes:
a second regional cloud services monitoring engine including a third processor; and
a second regional cloud exchange monitoring engine including a fourth processor; and
an alert triaging engine that includes a fifth set of processors and coupled to the first and second regional cloud exchange platforms;
wherein, in operation,
the first processor is configured to obtain a first cloud metric associated with a first regional cloud service;
the second processor is configured to obtain a first other metric associated with the first regional cloud exchange;
the third processor is configured to obtain a second cloud metric associated with a second regional cloud service;
the fourth processor is configured to obtain a second other metric associated with the second regional cloud exchange; and
the fifth set of processors is configured to determine, based on at least one of the first cloud metric, the first other metric, the second cloud metric, and the second other metric, a first alert from the first regional cloud service monitored by the first regional cloud services monitoring engine and a second alert from the first regional cloud exchange are to be represented as a triaged alert.
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