| CPC G07C 9/37 (2020.01) [G06Q 10/02 (2013.01); G06V 40/172 (2022.01)] | 15 Claims | 

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               1. An information processing apparatus comprising: 
            at least one memory storing instructions; and 
                at least one processor configured to execute the instructions to: 
              perform a first mode to match biometric information on a user acquired at a first gate of a plurality of boarding gates with a first group of registered biometric information on an expected passenger related to the first gate 
                  perform a second mode to match the biometric information with a second group of registered biometric information on all expected passengers related to the plurality of boarding gates; and 
                  when a matching result in the first mode is that the matching is successful, permit the user to pass through the first gate, when the matching result in the first mode is that the matching is not successful, perform a matching process in the second mode, and when a matching result in the second mode is that the matching is successful, output guide information that guides the user to a second gate associated with registered biometric information which successfully matches the biometric information out of the second group of registered biometric information. 
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