US 12,445,402 B2
Generating interactive emails and tracking user interactions
Joe Teplow, New York, NY (US); Scott Motte, Los Angeles, CA (US); Kevin Dutra, New York, NY (US); Mark Robbins, Brighton (GB); Yamil Asusta, San Juan, PR (US); Devin Torres, Austin, TX (US); Steven Collins, New York, NY (US); Trever Faden, Washington, DC (US); Derek Jacobi, New York, NY (US); Selby Kendrick, New York, NY (US); Johnny Omar Mejias Luciano, New York, NY (US); and Adam Beckerman, New York, NY (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by Salesforce, Inc., San Francisco, CA (US)
Filed on Sep. 11, 2023, as Appl. No. 18/244,510.
Application 18/244,510 is a continuation of application No. 17/144,542, filed on Jan. 8, 2021, granted, now 11,757,819.
Application 17/144,542 is a continuation of application No. 15/999,310, granted, now 10,951,569, issued on Mar. 16, 2021, previously published as PCT/US2017/018462, filed on Feb. 17, 2017.
Claims priority of provisional application 62/296,144, filed on Feb. 17, 2016.
Prior Publication US 2024/0064120 A1, Feb. 22, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 3/048 (2013.01); G06F 3/04842 (2022.01); G06F 3/14 (2006.01); G06F 3/147 (2006.01); G06F 16/958 (2019.01); G06F 40/117 (2020.01); G06F 40/131 (2020.01); G06F 40/197 (2020.01); G06Q 10/06 (2023.01); G06Q 10/08 (2023.01); G06Q 10/10 (2023.01); H04L 51/42 (2022.01); H04L 67/50 (2022.01); H04M 1/7243 (2021.01)
CPC H04L 51/42 (2022.05) [G06F 3/04842 (2013.01); G06F 3/14 (2013.01); G06F 3/147 (2013.01); G06F 16/958 (2019.01); G06F 40/117 (2020.01); G06F 40/131 (2020.01); G06F 40/197 (2020.01); G06Q 10/06 (2013.01); G06Q 10/08 (2013.01); G06Q 10/10 (2013.01); H04L 67/535 (2022.05); H04M 1/7243 (2021.01)] 11 Claims
OG exemplary drawing
 
1. A method comprising:
receiving a notification email within an email client, the notification mail comprising task presentation data;
rendering the notification email within the email client causing a first task presentation, from the received task presentation data, of a first task set of selectable outcomes at a first task selectable outcomes location and a first task content item at a first task content item location within the email client;
receiving, within the email client, a selection of at least one outcome of the first task set of selectable outcomes; and
in response to the selection of the at least one outcome of the first task set of selectable outcomes, updating, within the email client, to a second task presentation of a second task set of selectable outcomes and a second task content item, thereby obscuring, within the email client, the first task presentation of the first task set of selectable outcomes and the first task content item.