US 12,112,607 B2
System and method enabling interactive services in alarm system environment
Lawrence D. Folsom, Henderson, NV (US)
Assigned to The ADT Security Corporation, Boca Raton, FL (US)
Filed by The ADT Security Corporation, Boca Raton, FL (US)
Filed on Jun. 30, 2023, as Appl. No. 18/345,107.
Application 18/345,107 is a continuation of application No. 17/869,469, filed on Jul. 20, 2022, granted, now 11,727,777.
Application 17/869,469 is a continuation of application No. 17/385,588, filed on Jul. 26, 2021, granted, now 11,475,744, issued on Oct. 18, 2022.
Application 17/385,588 is a continuation of application No. 16/184,835, filed on Nov. 8, 2018, granted, now 11,100,777, issued on Aug. 24, 2021.
Claims priority of provisional application 62/583,433, filed on Nov. 8, 2017.
Prior Publication US 2023/0343195 A1, Oct. 26, 2023
Int. Cl. G06F 15/16 (2006.01); G06F 40/134 (2020.01); G08B 13/196 (2006.01); G08B 25/01 (2006.01); G08B 27/00 (2006.01); H04L 67/02 (2022.01); H04L 67/12 (2022.01)
CPC G08B 13/19682 (2013.01) [G06F 40/134 (2020.01); G08B 25/014 (2013.01); G08B 27/005 (2013.01); H04L 67/02 (2013.01); H04L 67/12 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
receiving, by at least one computing device, an alarm signal associated with an alarm event at a location;
in response to receiving the alarm signal, obtaining, by the at least one computing device, media generated at least in part by a device at the location, the media comprising at least one of an image or a video;
transmitting, by the at least one computing device, a message to a client device associated with a first responder, the message comprising a link to a portal configured to make, after authentication of the first responder, the media available to the first responder at least for the first responder to assign, using the portal, a priority score to the alarm event and respond to the alarm event based on the priority score;
authenticating, by the at least one computing device, the first responder; and
after authenticating the first responder, encoding, by the at least one computing device, at least one user interface of the portal for rendering on the client device, the at least one user interface comprising a rendering of the media generated at least in part by the device at the location.