US 12,112,274 B2
Self-learning and repairing robotic process automation for telecom expense management
Zachary Goldberg, Indianapolis, IN (US)
Assigned to Tangoe US, Inc., Indianapolis, IN (US)
Filed by Tangoe US, Inc., Indianapolis, IN (US)
Filed on Feb. 1, 2021, as Appl. No. 17/164,083.
Prior Publication US 2022/0245479 A1, Aug. 4, 2022
Int. Cl. G06F 16/951 (2019.01); G06N 5/04 (2023.01); G06N 20/00 (2019.01); G06Q 50/50 (2024.01)
CPC G06N 5/04 (2013.01) [G06F 16/951 (2019.01); G06N 20/00 (2019.01); G06Q 50/50 (2024.01)] 33 Claims
OG exemplary drawing
 
1. A Robotic Process Automation (RPA) system for gathering Telecommunication Expense Management (TEM) data from a provider site, the system comprising:
a computer having a storage and a network connection;
software executing on said computer comprising an RPA bot adapted to access the site, said RPA bot having site access credential information and a template including data relating to the TEM data;
said template including: the names or tags for the TEM data the RPA bot is to obtain, synonyms of the names or tags, pseudonyms of the names or tags, image files relating to the names or tags, alternate text, and file naming conventions using dates, times, and key words relating to the names or tags;
said RPA bot accessing the site for a first time and presenting the access credential information;
said RPA bot accessing the data in said template to determine a path to access the TEM data on the site;
said RPA bot discarding failed path attempts to access the TEM data and saving an identified path that allows the RPA bot to obtain the TEM data, the identified path including only the least number of steps needed to reach the TEM data; and
said RPA bot gathering and transmitting the TEM data to said computer, where said computer saves the TEM data on said storage.