CPC G06F 40/30 (2020.01) [G06F 18/217 (2023.01); G06F 18/22 (2023.01); G06F 18/24 (2023.01); G06F 40/35 (2020.01); G06N 20/00 (2019.01)] | 20 Claims |
1. A method, comprising:
receiving, by a computer system, an automated assistant transcript comprising a plurality of records, wherein each record of the plurality of records comprises a query, a classification of the query, an intent associated with the query, and a responsive action associated with the intent;
receiving, via a graphical user interface (GUI), a user input indicating an approval of a new automated assistant transcript record;
comparing the new automated assistant transcript record to one or more records of the plurality of records;
detecting a conflict of the new automated assistant transcript record with an existing record of the plurality of records;
displaying, via the GUI, a notification of the conflict;
responsive to receiving, via the GUI, a user input modifying one or more fields of the new automated assistant transcript record, appending the new automated assistant transcript record to the automated assistant transcript; and
utilizing the automated assistant transcript for training a first set of classification models, a second set of classification models, and a third set of classification models, wherein each classification model of the first set of classification models is employed to determine a degree of association of an input query with a topic of a predefined set of topics, wherein each classification model of the second set of classification models is employed to determine a degree of association of the input query with a subtopic of a predefined set of subtopics associated with a specified topic, and wherein each classification model of the third set of classification models is employed to determine a degree of association of the input query with an intent of a predefined set of intents associated with the specified topic and a specified subtopic.
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