US 12,438,793 B2
Latency diagnostics for multiparty systems
Xiaowen Mang, Morganville, NJ (US); Carolyn Johnson, Holmdel, NJ (US); and Gregory Smith, Shrewsbury, NJ (US)
Assigned to AT&T Intellectual Property I, L.P., Atlanta, GA (US)
Filed by AT&T Intellectual Property I, L.P., Atlanta, GA (US)
Filed on Apr. 25, 2023, as Appl. No. 18/306,931.
Application 18/306,931 is a division of application No. 17/454,686, filed on Nov. 12, 2021, granted, now 11,671,340.
Prior Publication US 2024/0064083 A1, Feb. 22, 2024
Int. Cl. H04L 43/0864 (2022.01); H04L 41/22 (2022.01); H04L 43/067 (2022.01); H04L 43/0817 (2022.01); H04L 43/0894 (2022.01); H04L 43/16 (2022.01)
CPC H04L 43/0864 (2013.01) [H04L 41/22 (2013.01); H04L 43/067 (2013.01); H04L 43/0817 (2013.01); H04L 43/0894 (2013.01); H04L 43/16 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A non-transitory machine-readable medium, comprising executable instructions that, when executed by a processor, facilitate performance of operations, comprising:
in response to receiving a latency diagnostic trigger generated by a combination of a video quality monitoring alert wherein the latency diagnostic trigger corresponds to an alert associated with a notification from a trouble ticket tracker associated with input from a customer service operation and an automatically generated notification from an anomaly detection process, determining, based on latency and loss statistics associated with a time window comprising the latency diagnostic trigger, whether the latency diagnostic trigger is attributable to a communication network; and
in response to the latency diagnostic trigger being determined not to be attributable to the communication network, determining whether the latency diagnostic trigger is attributable to a subsystem that is usable via the communication network and that is not part of the communication network;
in response to the latency diagnostic trigger being determined to be attributable to the subsystem, sending a notification indicating that latency associated with the latency diagnostic trigger is attributable to the subsystem.