US 12,438,766 B2
Service dependencies based on relationship network graph
Sean Scott, Seattle, WA (US)
Assigned to PagerDuty, Inc., San Francisco, CA (US)
Filed by PagerDuty, Inc., San Francisco, CA (US)
Filed on Jul. 3, 2024, as Appl. No. 18/763,670.
Application 18/763,670 is a continuation of application No. 18/162,374, filed on Jan. 31, 2023, granted, now 12,068,907.
Prior Publication US 2024/0364578 A1, Oct. 31, 2024
Int. Cl. H04L 41/0604 (2022.01); H04L 41/0631 (2022.01)
CPC H04L 41/0613 (2013.01) [H04L 41/065 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
collecting interaction data between entities responsible for services in an information technology environment, wherein the interaction data includes communications between the entities, wherein at least some of the entities represent respective persons, teams, or organizations of people;
constructing a relationship network graph based on the interaction data, wherein nodes of the relationship network graph represent the entities and edges of the relationship network graph represent interactions between the entities; and
identifying dependencies between the services based on the relationship network graph.