US 12,437,107 B2
Securing confidential information during a telecommunication session
Leeyat Bracha Tessler, Washington, DC (US); Kyle Johnson, Washington, DC (US); and Latika Gulati, Washington, DC (US)
Assigned to Capital One Services, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Jan. 12, 2024, as Appl. No. 18/411,569.
Application 18/411,569 is a continuation of application No. 17/736,198, filed on May 4, 2022, granted, now 11,914,751.
Application 17/736,198 is a continuation of application No. 15/930,749, filed on May 13, 2020, granted, now 11,328,085, issued on May 10, 2022.
Prior Publication US 2024/0152644 A1, May 9, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 20/00 (2012.01); G06F 21/62 (2013.01); G06Q 20/22 (2012.01); G06Q 20/32 (2012.01); G06Q 20/34 (2012.01); G06Q 20/40 (2012.01); H04W 76/10 (2018.01)
CPC G06F 21/6245 (2013.01) [G06Q 20/227 (2013.01); G06Q 20/322 (2013.01); G06Q 20/34 (2013.01); G06Q 20/4014 (2013.01); H04W 76/10 (2018.02)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
receiving, by a first device and during an active voice call between a first participant and a second participant, a first request for confidential information;
determining one or more first options associated with the first requested confidential information;
causing, by the first device, the one or more first options associated with the first requested confidential information to be displayed as one or more first user-selectable options;
determining, by the first device, whether a selection of the one or more first user-selectable options was within a first threshold period of time; and
based on a determination that a selection of the one or more first user-selectable options was received within the first threshold period of time, providing, by the first device to a second device, the first requested confidential information by inserting an audio sample corresponding to the selected option into an audio stream of the active voice call, wherein the audio sample is not reproduced by the first device.