US 12,436,824 B2
Crowd-based intelligence for computer message enhancement
Reinhold Geiselhart, Rottenburg (DE); Felix Beier, Haigerloch (DE); Knut Stolze, Hummelshain (DE); and Luis Eduardo Oliveira Lizardo, Boeblingen (DE)
Assigned to International Business Machines Corporation, Armonk, NY (US)
Filed by International Business Machines Corporation, Armonk, NY (US)
Filed on Feb. 21, 2023, as Appl. No. 18/171,814.
Prior Publication US 2024/0281308 A1, Aug. 22, 2024
Int. Cl. G06F 9/54 (2006.01)
CPC G06F 9/542 (2013.01) 14 Claims
OG exemplary drawing
 
1. A computer-implemented method for modifying original computer-generated messages, the computer-implemented method comprising:
generating, by a computer system, a computer-generated message triggered by an event within the computer system during runtime regarding an issue with operation of the computer system;
detecting, by the computer system, a current user-system context of the computer system in relation to the issue with the operation of the computer system during runtime in response to generating the computer-generated message triggered by the event within the computer system;
identifying, by the computer system, the computer-generated message corresponding to the current user-system context of the computer system within a base layer of original computer-generated messages in the computer system using an identifier corresponding to the computer-generated message;
determining, by the computer system, whether a set of modification layers corresponding to the current user-system context of the computer system exists in a hierarchy above the base layer of the original computer-generated messages;
selecting, by the computer system, a modification layer that is a lowest modification layer of the set of modification layers in the hierarchy above the base layer to form a selected modification layer in response to the computer system determining that the set of modification layers corresponding to the current user-system context of the computer system does exist in the hierarchy above the base layer;
modifying, by the computer system, the computer-generated message by at least one of replacing text or appending text of the computer-generated message according to instructions located in a structure of the selected modification layer to form a modified computer-generated message corresponding to the current user-system context of the computer system; and
outputting, by the computer system, the modified computer-generated message corresponding to the current user-system context of the computer system to a user.