| CPC G06F 8/65 (2013.01) [H04L 41/082 (2013.01)] | 20 Claims |

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1. A computer-implemented method comprising:
accessing, by a computing system, an eligibility status check for a first cloud service instance running a first version of a cloud service provided by a first cloud service system in a first cloud environment, wherein the eligibility status check indicates that the first cloud service instance is eligible for an upgrade from the first version of the cloud service to a second version of the cloud service provided by a second cloud service system;
in response to the eligibility status check indicating that the first cloud service instance is eligible for the upgrade, exporting, by the computing system, a first copy of data from the first cloud service instance to a common storage device, wherein the common storage device is accessible by the first cloud service system and the second cloud service system;
provisioning, by the computing system, a second cloud service instance running on the second version of the cloud service provided by the second cloud service system in a second cloud environment, wherein the first cloud environment is a different type of environment from that of the second cloud environment;
importing, by the computing system, the first copy of the data from the common storage device to the second cloud service instance, wherein during the exporting, the provisioning, and the importing the first cloud service instance continues to run the first version of the cloud service; and
activating, by the computing system, the second cloud service instance to run using the second version of the cloud service provided by the second cloud service system in the second cloud environment, wherein the activating comprises redirecting access of a user from the first cloud service instance to the second cloud service instance.
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