recording, by one or more of the processors, one or more interactions, the interactions comprising audio data;

storing, by one or more of the processors, one or more of the interactions and interaction metadata associated with one or more of the interactions as objects in a data store;

for a set of rules, each rule having one or more rule criteria, determining for each rule if the result of an intersection between the interaction metadata of one or more of the interactions and the one or more rule criteria includes one or more criteria;

for each rule where the intersection includes one or more criteria, calculating a complement result between the result of the intersection and the rule criteria;

selecting a set of rules having a null complement result; and

creating, by one or more of the processors, a data object linking the selected rules to one or more of the interactions, the data object comprising a rule parameter value linked to an interaction parameter value, the linking performed without modifying the interaction metadata;