US 12,105,996 B2
Method for confirming connection to cloud service
Chikako Tomita, Sakai (JP)
Assigned to SHARP KABUSHIKI KAISHA, Sakai (JP)
Filed by SHARP KABUSHIKI KAISHA, Sakai (JP)
Filed on Nov. 16, 2023, as Appl. No. 18/511,697.
Claims priority of application No. 2022-187895 (JP), filed on Nov. 25, 2022.
Prior Publication US 2024/0176557 A1, May 30, 2024
Int. Cl. G06F 3/12 (2006.01)
CPC G06F 3/121 (2013.01) [G06F 3/1236 (2013.01); G06F 3/1204 (2013.01)] 7 Claims
OG exemplary drawing
 
1. A method performed by an electronic device for confirming a connection to a cloud service, the method comprising:
executing, when the electronic device is not connected to a cloud service, a connection test between the electronic device and the cloud service during a predetermined period of time; and
notifying, when a connection between the electronic device and the cloud service fails in the connection test, an administrator and/or a user of an error by the electronic device,
wherein, when the connection between the electronic device and the cloud service fails in the connection test, a type of the error is detected, and the administrator and/or the user is notified of the type of the error by the electronic device, and
a plurality of connection tests, including the connection test, is executed at a period of time different from the predetermined period of time when:
the plurality of connection tests is executed at the predetermined period of time on different days, and
the connection between the electronic device and the cloud service in the plurality of connection tests fails and the type of the error is the same in each of the plurality of connection tests.