US 11,778,089 B2
Method and apparatus for generating records from communication data
Matthew James Byrne, San Francisco, CA (US)
Assigned to Certinia Inc., San Jose, CA (US)
Filed by Certinia Inc., San Jose, CA (US)
Filed on Mar. 31, 2022, as Appl. No. 17/710,390.
Application 17/710,390 is a continuation of application No. 16/952,033, filed on Nov. 18, 2020, granted, now 11,388,283.
Application 16/952,033 is a continuation of application No. 16/801,845, filed on Feb. 26, 2020, granted, now 10,880,429.
Application 16/801,845 is a continuation of application No. 15/853,265, filed on Dec. 22, 2017, granted, now 10,616,402, issued on Apr. 7, 2020.
Prior Publication US 2022/0337699 A1, Oct. 20, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. H04M 3/22 (2006.01); G06Q 10/10 (2023.01); H04L 67/02 (2022.01); G06Q 30/01 (2023.01); G06Q 10/1091 (2023.01)
CPC H04M 3/2218 (2013.01) [G06Q 10/103 (2013.01); G06Q 30/01 (2013.01); H04L 67/02 (2013.01); G06Q 10/1091 (2013.01); H04M 2203/556 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computing system comprising:
a processor; and
a memory that includes instructions which, when executed by the processor, cause the processor to:
obtain call data of a telephone call associated with a user device at the processor, which is associated with at least a portion of a cloud service provider;
create a first record including the call data;
access project data associated with a project at the cloud service provider;
associate the first record including the call data with data representing the project by matching a first subset of call data of the first record with a first subset of the project data;
create a second record including a second subset of call data and a second subset of project data;
generate an invoice entry based on the second record; and
transmit the invoice entry to the user device.