US 11,776,537 B1
Natural language processing system for context-specific applier interface
Anand Menon, Redondo Beach, CA (US); and Satyaprashvitha Nara, Lake Forest, CA (US)
Assigned to Blue Lakes Technology, Inc., Lake Forest, CA (US)
Filed by Blue Lakes Technology Inc., Redondo Beach, CA (US)
Filed on Dec. 7, 2022, as Appl. No. 18/77,227.
Int. Cl. G10L 15/26 (2006.01); G10L 15/183 (2013.01); G10L 15/22 (2006.01)
CPC G10L 15/183 (2013.01) [G10L 15/22 (2013.01); G10L 15/26 (2013.01); G10L 2015/223 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A computer-implemented method of optimizing natural language processing of voice interaction data in product/service categorization and product/service application, comprising:
receiving, from a voice interaction device through a context discovery interface, user voice data corresponding to a user;
performing, with an NLP engine, natural language processing of the user voice data to determine a context category;
selecting, with an AI engine, one of a plurality of context-specific applier interfaces based on the context category;
automatically transitioning, with the AI engine, to said one of the plurality of context-specific applier interfaces;
interacting, via the AI engine, with the user via a voice interaction to initiate the product/service application;
converting the user voice data to converted text;
parsing the converted text into a plurality of parsed data segments;
searching a plurality of context databases to determine if a match exists between each of the plurality of parsed data segments and each of the plurality of context databases; and
generating a demarcation point in the converted text at a point at which the match was determined.